SLAB SOAPERY ("we," "our", or "us") respects your privacy.  This Privacy Policy explains how we collect, use, share, and protect information when you visit www.slabsoapery.com, make a purchase, create an account, join our rewards program, contact us, or otherwise use our website. 

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Information We Collect

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We may collect information that you provide directly to us, including: 

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• Your name, email address, phone number, billing address, and shipping address;

• Order details and purchase history;

• Account, wish list, subscription, and rewards-program information;

• Messages, reviews, form responses, and other information you choose to provide; 

• Payment-related information needed to complete a purchase.

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Payment information is processed securely by Wix and the payment providers available through our website. SLAB SOAPERY does not directly store your complete credit or debit card number. 

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We may also automatically receive certain technical information when you use our website, including your IP address, browser type, device information, pages viewed, referring website, approximate location, and information collected through cookies or similar technologies. 

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How We Use Your Information

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We may use your information to: 

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• Process, fulfill, ship, and manage orders; 

• Provide customer service and respond to questions; 

• Manage customer accounts, subscriptions, wishlists, and rewards; 

• Send order confirmations, shipping updates, and other service-related messages; 

• Send promotional emails if you have chosen to receive them; 

• Improve our products, website, and customer experience; 

• Detect or prevent fraud, misuse, or security threats; 

• Comply with applicable legal, tax and record keeping requirements; 

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How We Share Information

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We may share information with service providers that help us operate our business, such as Wix, payment processors, shipping carriers, email providers, website analytics providers, and other companies that assist with order fulfillment or website operation. 

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These providers may access information only as needed to perform services on our behalf or as permitted by their own privacy policies. 

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We may also disclose information when required by law, to respond to a valid legal request, to protect our rights or the safety of others, or as part of a business transfer. 

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SLAB SOAPERY does not sell or rent customers' person information. 

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Cookies and Similar Technologies

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Our website uses cookies and similar technologies to keep the website functioning, remember preferences, maintain shopping cars and customer accounts, understand website traffic, and support marketing or analytics features. 

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You may manage cookies through your browser settings or through the cookie-consent options displayed on our website. Disabling certain cookies may affect how some website features work. 

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Email Marketing 

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If you subscribe to our email list, we may send you product news, special offers, or other promotional messages. You may unsubscribe link in an email. Unsubscribing from promotional emails will to prevent necessary messages about your orders or account. 

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Data Storage and Security

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Our website is hosted through Wix.com.  Information may be stored through Wix's data storage, databases, and applications. Wix and other service providers may process or store information in the United States or other countries.

 

We take reasonable steps to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.  

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Data Retention

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We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations. 

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Your Privacy Choices

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Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have the right to object to or limit certain uses of your information. 

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To submit a privacy request, contact us through the Contact page on our website. We may need to verify your identity before completing a request. 

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Changes to This Policy

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We may update this Privacy Policy occasionally to reflect changes to our website, business practices, or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. 

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